When it comes to QSR restaurants, the majority of our sales come through the drive thru. With that being said, we have no room for down time or malfunctioning equipment on any aspect of our drive thru system, that is where Wayne Communications came into play for us.

Wayne has been servicing everything for our drive thru systems for many years now. Every issue that arises is addressed in a very timely and cost effective manner. The ability for us to mail our broken headsets in and receive back refurbished units immediately is a huge plus for us, and a time saver for our General Managers in the stores. Also, the tech support for field checks at the store really allows us to save on unnecessary call outs, and more often than not gets us up and running quicker.

In the restaurant world we become day to day problem solvers. This is one area of our business we do not have to worry about as Wayne has become the “Problem Solver” for us.

Our Company, which now consists of 118 stores has used Wayne Communications for the last 4 years. They have done everything that we have asked, and with their professional and trained staff they have assisted us in day to day operations, repair and replacement of headsets and headset equipment, installation of drive thru systems, and getting me equipment at much lower prices than what I had been quoted by other companies.

The entire staff are friendly and will go out of their way to make it happen for my company. I am so glad that we have found a vendor that we can trust and looks out for our best interests.