When it comes to workplace safety and staying healthy, take a moment to consider the hygiene of your workstations. Your team probably uses the POS and drive-thru equipment for at least 12 hours a day. Individually, an employee may spend 3-4 hours or more per shift at workstations. Registers, control panels, door handles, light switches, phones, and headsets are especially vulnerable to being germ-ridden, leading to the spread of colds and flu around the workplace.
Studies show nearly 70 percent of employees admit to coming to work while sick. Headsets and POS are sources of viruses like cold and flu, or potentially dangerous and contagious organisms like E. coli, Streptococcus, Salmonella & Staphylococcus aureus. Incredibly, headsets can harbor germs for years! Keyboards can host bacteria levels greater than you find in restrooms.
Taking small steps to take care of yourself and your workspaces can go far toward keeping your team healthy.
How to Clean POS Systems
- Turn the equipment off or put into a mode where the buttons won’t be activated when you touch the screen.
- Using a dry cloth, wipe down the screen to remove the top layer of dry dirt. Remove sticky substances by lightly spraying a POS-friendly cleaner on a clean cloth. Do not spray the cleaner directly onto the screen or use too much cleaner on the cloth, this can damage the screen.
- Wipe down the printer, inside and outside.
- Allow the equipment to dry thoroughly before using it.
How to Clean Headsets
- Use a clean, damp cloth to wipe down the plastic structure to remove grease and other particles from the headset. Since you are cleaning electronics, avoid using liquid cleaners. If you need a cleaning agent, choose a premoistened, antistatic, nonabrasive wipe. Spray cleaners and solvents can cause corrosion.
- Use a small, soft bristled brush between buttons and in the crevices to remove crumbs and crud.
- Clean battery contacts using a cotton swab dipped in alcohol on the metal contacts of each battery, headset and (unplugged) charger port. This helps prevent static.
- Replace foam ear pads every 60-90 days. Ideally, each employee should have their own set of ear foam pads to help promote personal comfort and hygienic environment.
Advantages for Headset Ear Foam Replacement
- Uniform accessory. Ideally, each person using a headset should have their own foam ear pads for hygenic reasons. Foam ear pads eventually wear out, even when taking proper care of them, so have backups on hand.
- Foam is flattened. If the foam is flattened down or is no longer springy and cushy as it was, you aren’t getting the same level of secure grip, comfort, or sound quality.
- What’s that smell? Foam is porous and absorbs sweat, dirt, grease, and everything else in its environment. It’s normal. Even with cleaning foam ear pads will eventually have "stuff" build up to the point where it can no longer be cleaned.
- Sound quality compromised. Headsets sometimes have sound quality issues, but a simple first remedy might be just replacing the ear foam.
- Poor fit. Sometimes headphones don’t fit as secure when the ear foam is old.
Not only will they assist in creating a safer workplace for your employees, but they will also promote greater longevity for your headsets and equipment.